Privacy Policy

Introduction

At Goalmasters (www.goalmasters.je), we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Data Protection (Jersey) Law 2018 and other relevant Channel Islands regulations.

Who We Are

Goalmasters is a coaching service based in Jersey, Channel Islands. We provide 1:1 and group coaching sessions to help you achieve your goals.

Information We Collect

We may collect the following information: - Name and contact details (email, phone number) - Booking information - Session notes and communications (including WhatsApp and email) - Feedback, testimonials, and survey responses - Technical data (such as IP address, browser, and device information)

How We Use Your Information

We use your information to: - Schedule and deliver coaching sessions - Provide ongoing support - Improve our services and client experience - Communicate with you about bookings, reminders, and updates - Collect feedback and testimonials (with your consent)

How We Store and Protect Your Data

Your personal information is stored securely and only accessed by Goalmasters. We use trusted third-party services for scheduling (Acuity Scheduling), payments (PayPal), and communications (WhatsApp, email). These providers process data on our behalf or as independent data controllers and have their own privacy and security standards.

Payments and Financial Information

Goalmasters does not collect, store, or have access to your bank or card details. All payments are processed securely by third-party payment providers (such as PayPal). Your payment information is handled directly by these providers in accordance with their own privacy and security policies.

Sharing Your Data

We do not sell or share your personal data with third parties for marketing. We may share your information with trusted providers (such as Acuity, PayPal, Zoom, or MS Teams) only as necessary to deliver our services.

Your Rights

Under Jersey law, you have the right to: - Access the personal data we hold about you - Correct any inaccurate or incomplete data - Request deletion of your data (subject to legal requirements) - Withdraw consent for certain uses of your data.

To exercise your rights, please contact us at steph@goalmasters.je.

Cookies and Website Analytics

Our website may use cookies to improve your browsing experience and collect anonymous analytics data. You can manage cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us

Version 1.0 Last updated: 13 January 2026